Q1: Are you a trading company or a manufacturer?
A: We are a professional manufacturing facility with advanced production lines dedicated to energy storage solutions.
Q2: Does your company provide customized manufacturing?
A: Yes, we provide comprehensive OEM/ODM services. Our experienced R&D team works closely with customers to deliver high-efficiency, tailored solutions.
Q3: How long is the typical delivery time?
A: For items in stock, delivery takes 3-5 working days. For custom or out-of-stock items, the lead time is approximately 15-21 days.
Q4: Do you provide samples for testing?
A: Samples are available upon request; however, customers are required to pay for the sample cost and the associated freight charges.
Q5: What are your standard terms of payment?
A: For orders under $3000, 100% payment is required before shipment. For orders over $3000, a 30% deposit is required, with the remaining 70% due before shipment.
Q6: What is the lifespan and maintenance like for this system?
A: The system features a cycle life of ≥8,000 times. With active liquid cooling, temperature consistency is maintained, significantly reducing maintenance needs and extending cell life.