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Frequently Asked Questions
What types of batteries are used in this Energy Storage System?
The system primarily utilizes high-performance Lithium (LFP) battery packs with integrated BMS/EMS protection. 2V GEL or OPzV batteries are also available as options.
Is the system compatible with different grid voltages?
Yes, the system supports multiple output voltages, including EU standards (230/400V) and US standards (110/220/240VAC), operating at 50/60Hz.
Can this system be installed on any roof type?
Absolutely. We provide customized mounting brackets suitable for color steel tiles, pitched roofs, flat roofs, cement/soil ground, and even carports.
How can I monitor the performance of my solar system?
The system includes smart monitoring options via WiFi or 4G terminal devices, allowing you to track energy production and storage status in real-time.
Does the system support OEM or ODM customization?
Yes, we accept both OEM and ODM requirements to tailor the system configuration, branding, and mounting solutions to your specific project needs.
What technical support is provided for installation?
We provide comprehensive technical support, including detailed installation manuals, training materials, and video guides to ensure a smooth setup process.