What kind of battery is used in this product?
The battery type used in this portable power station is Lithium Iron Phosphate (LiFePO4).
What devices can the product support via AC output?
The AC output is rated at 2000W with a peak of 4000W. It can power most home appliances with a rated power lower than 2000W. Please ensure the total loading is under 2000W before use.
Why is there a sound when using it?
The sound comes from the cooling fan or the SCM (Single Chip Microcomputer) when starting or operating the product to manage temperature and performance.
How can we know the remaining usage time?
Please check the integrated data screen; it will display the remaining usage time once the unit is turned on and under load.
How should the product be stored long-term?
Turn off the product and place it in a dry, ventilated area at room temperature. Avoid water sources. For long-term storage, we recommend cycling the battery every three months (discharge fully and recharge to approximately 50%).
Can I take this product on an airplane?
No, due to battery capacity regulations for air travel, this product cannot be taken on an airplane.