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Frequently Asked Questions
The appliances power is within the rated range but it cannot be used?
The product power may be low and needs recharging. Also, some appliances have peak starting power higher than the rated power of the station.
Why is there a sound during operation?
The sound typically comes from the cooling fan or the SCM system during startup or high-load usage to ensure safety.
How can I check the remaining usage time?
Please refer to the integrated LCD screen; it displays the real-time remaining battery life and estimated runtime based on current load.
How should the product be stored long-term?
Turn off the product and store it in a dry, ventilated room. We recommend cycling the battery every three months (discharge and recharge to 50%) to maintain health.
Can this power station be taken on an airplane?
No, due to international aviation regulations regarding high-capacity lithium batteries, this product is not permitted on aircraft.
How do I confirm the product is recharging?
When charging, the screen will display the input wattage, and the power percentage indicator will blink to show active charging.