Frequently Asked Questions
Q: What type of lithium battery do you offer?
A: We utilize lithium iron phosphate (LFP) battery chemistry. LFP offers high current rating, long cycle life, good thermal stability, and high safety compared to other lithium-ion batteries.
Q: Do you use brand new battery cells?
A: Yes, we utilize brand new battery cells from TOP 10 global cell manufacturers to ensure high cycle life and longevity of our batteries.
Q: How long will a fully charged 10kWh battery power a home?
A: On average, a 10kWh battery can provide 1-2 days of power for typical home usage. The actual duration depends on the home's energy consumption.
Q: What is the recommended depth of discharge (DOD%)?
A: We recommend not discharging the battery beyond 80% DOD for optimal battery life, although the system supports up to 90% in specific configurations.
Q: Can the battery data be monitored via mobile app?
A: Yes, we offer a mobile app for iOS and Android to monitor battery status, usage graphs, warnings, and errors via WiFi/Bluetooth.
Q: What is the maximum number of batteries that can be connected in parallel?
A: Up to 16 battery modules can be installed in parallel for expanded energy storage capacity.
HYBO Energy
