❓ Frequently Asked Questions
Q1: Are you a factory or a trading company?
A: We are professional manufacturer with 20 years of R&D and production experience. You are highly welcomed to visit our factory at any time!
Q2: Is customization acceptable?
A: You can customize the appearance, power, payment method, and so on. Tell the staff what you need and they will tailor it for you.
Q3: What is the warranty period?
A: We provide a 2 years warranty. During this period, if there are any product quality problems, we will provide technical support and replace new parts.
Q4: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the necessary molds and fixtures.
Q5: Do you test all of your chargers before shipping?
A: All major components are tested before assembly, and each charger is fully tested before being shipped.
Q6: Is your charging station easy to install?
A: Our charging stations are modular designed for fast and convenient installation. We also provide comprehensive installation and usage training.
HYBO Energy
