Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a professional water pump manufacturer with extensive production experience in high-quality submersible pumps.
2. What is your Minimum Order Quantity (MOQ)?
Trial sample orders are accepted to help you test our quality and performance.
3. What are your accepted payment terms?
We support multiple payment methods including T/T, L/C, D/A, and D/P for your convenience.
4. What quality certifications do you hold?
Our products are certified by international standards including GS, TUV, CE, ROHS, and ISO9001.
5. How does the warranty policy work?
We provide a one-year warranty for surface and deep well pumps, and a two-year warranty for circulating pumps.
6. What is the standard delivery time?
Typical delivery time is between 25-30 days after the receipt of the deposit.