Frequently Asked Questions
What applications are these storage systems suitable for?
Our energy storage systems are designed for industrial and commercial applications, providing reliable power for factories, office buildings, and large-scale solar farms.
Can the system be customized (OEM/ODM)?
Yes, we support both OEM and ODM requirements. The system configuration, including solar panels, battery capacity, and mounting brackets, can be tailored to your specific project needs.
What types of batteries are used in the ESS?
We primarily use Lithium (LFP) battery packs equipped with advanced BMS for safety and longevity. GEL/OPzV batteries are also available as optional configurations.
How can I monitor the system performance?
The system includes smart monitoring devices that support WiFi and GPRS (4G), allowing you to track energy production and battery status via mobile app or web platform.
What voltage standards does the system support?
The system is compatible with both EU standards (230/240/380/400V) and US standards (110/220/240VAC) at 50/60Hz frequencies.
What technical support is provided for installation?
We provide comprehensive support including detailed installation manuals, technical datasheets, video tutorials, and remote training to ensure a smooth setup process.