Frequently Asked Questions
? What is the warranty period for the solar water pumps?
We offer a 12-18 months' warranty, depending on the specific product type and the target market.
? What is the Minimum Order Quantity (MOQ)?
Sample orders are highly welcome and acceptable for testing our quality before bulk orders.
? What are the available payment terms?
We support multiple payment methods including T/T, L/C, and D/P to facilitate smooth transactions.
? How long does the delivery take?
The typical delivery time ranges from 10 to 30 days after the receipt of your deposit payment.
? Do you provide OEM and customization services?
Yes, we welcome OEM brand orders and can accept special requirements for customized products to meet your specific needs.
? What kind of support do you offer?
We provide comprehensive pre-sale, in-sale, and after-sale services. Our core slogan is to ensure steady quality and continuous service support for all our clients.
HYBO Energy
